Tag Archives: multigenerational

Supporting Younger Managers to Effectively Lead Experienced Employees

In the past few weeks I have had several conversations with clients regarding how to support and assist their youngest managers in effectively leading their more senior employees, both in experience and age.  This is such a hot button issue … Continue reading

Posted in Leadership | Tagged , , ,

What If We Can’t Ignore Gen Ys Anymore?

Can We Still Discount Gen Ys? Earlier this week, the province of New Brunswick elected the youngest premier in Canadian history. At 32 years old, premier Brian Gallant falls into the Gen Y cohort.  As with any generation, 3-4 years … Continue reading

Posted in Millennials | Tagged , , , , ,

Succession Planning – What’s the Point?

Making Succession Planning Work for All Generations Over a decade ago, when we first started n-gen, there were a lot of discussions about succession planning. HR leaders were trying to figure out what the best method was to succession plan. … Continue reading

Posted in Leadership | Tagged , , , ,

Four Generations: Investors Looking for a Return

Employees Expect a Return on Investment Do you know for what return each employee is looking? Why did they join your organization and what do they expect that you as a leader will provide them? Employees bring their human capital … Continue reading

Posted in Leadership | Tagged , , , , ,

Layering On A Generational Perspective to Your Orientation Process

Different Generations and the Orientation Process Last week I worked with an HR team to explore how generational identities impact people practices.  Specifically, we spent time exploring how their current orientation process could be enhanced to better tap into the … Continue reading

Posted in HR Training | Tagged , , ,

Four Generations – Four Types of Customers: Building Strong Customer Relationships

Recognizing that Customers Can Be Traditionalists, Baby Boomers, Gen Xers and Gen Ys We recently did a session with sales representatives of a pharmaceutical company. The workshop focused on building strong relationships with customers from opening to probing to closing … Continue reading

Posted in Sales and Customer Service | Tagged , , ,

How A Multigenerational Workforce Impacts Corporate Security

How Different Generations See Confidential Information A few weeks ago, we presented a presentation to a group of security executives representing large multinational corporations and the public sector. They were curious about how the generational differences, and particularly younger employees’ … Continue reading

Posted in Leadership | Tagged , , , ,

What about Gen Xers?

Gen Xers in the Workplace Earlier this month, n-gen spoke at the Canadian Institute for Diversity and Inclusion conference held in Calgary, Alberta. During the day, one of the participants mentioned to me that she noticed that in the discussions … Continue reading

Posted in Leadership | Tagged , , ,

Effectively selling to Multigenerational Customers: What do Gen Ys expect?

Understanding Your Audience There are many differences between the generations, both in their values and expectations as well as in the lifestyles that they prefer to live. This can be a challenge when you are attempting to sell a product … Continue reading

Posted in Millennials | Tagged , , ,

Changing a Traditionalist Work Culture into one that Attracts Gen Ys

Creating a Work Environment that Attracts Gen Ys About 24% of the Canadian workforce is made up Gen Ys. By 2028 (just 14 years from now) it’s predicted that this cohort will make up 75% of the workforce in Canada. However, … Continue reading

Posted in Millennials | Tagged , , , , , , , , , ,